The Challenge

Our FinTech customer wanted to embrace AWS so they could launch their regulated financial service more quickly. Doing this required their adherence to SOC 2 compliance. They didn’t know how to incorporate this framework but understood that approaching it manually would be expensive and difficult. 

As a result, the customer’s CIO and CISO made it a requirement to architect their AWS strategy in a way that would allow them to achieve and maintain SOC 2 compliance, Types I and II, continuously. This customer is a highly regulated FinTech solution provider, and SOC 2 compliance would allow their customers to adopt their solutions more rapidly. Their primary objective for maintaining compliance was to automate tasks and remediation to keep their teams small and lean. 

The Solution

As a starting point, our customer focused on DivvyCloud by Rapid7’s out-of-the-box AWS CIS Compliance Pack with the additional layer of SOC 2 applied to relevant workloads in their cloud environment. Through the existing Insights for SOC 2 and CIS, our customer was able to create their own custom Compliance Pack and validate their cloud account setup and security posture.


Our FinTech customer confirmed that their AWS cloud accounts achieved SOC 2 compliance. The compliance scorecard below showcases the measurement of how they ran their cloud accounts in production through SOC 2 and CIS provided insights. 

The customer configured DivvyCloud by Rapid7 to send notifications for any red cells (areas of noncompliance) to the appropriate account or cloud resource owners for action. The Compliance Scorecard’s value and audience goes beyond security and compliance professionals. For example, our customer’s C-level executives use the Scorecard to get a high-level view of how well the company is running its clouds in production. In addition, our customer often uses the Compliance Scorecard to showcase this view to their own customers.

Parallel to the powerful features of the Scorecard, our customer created custom compliance packs using CIS and SOC 2 requirements. Some of the key criteria that they incorporated into their custom compliance packs were: only encrypt storage that has sensitive data and application data isn’t stored on an instance (either it’s attached to a volume/instance and flagged for encryption, or it’s stored at the data layer, e.g. RDS).

The SOC 2 Insights below translate to enabling dynamic remediation actions, such as retiring and automatically rotating encryption keys.

With the Insight set up, our customer deployed 136 Bots, which allowed them to generate a daily compliance report with notifications going to the CISO and CIO. Many of the Bots also deploy automated remediation.

Accounts that are subject to SOC 2 have their own set of Bots that take different actions, as they contain live production applications. Because of this, different actions are defined for these cloud accounts compared to other accounts. For relevant accounts, the organization won’t tolerate a database with an external IP address. The automated action is to delete, notify the owner (customer), and identify whether tagging is enabled. 

Our customer has a strict tagging policy for production accounts, especially those subject to  SOC 2, and tags are deployed through automation. The customer leverages CloudFormation and CircleCI to deploy templates for:

  • any resources that have access to production accounts
  • logging and reviewing all manual changes 
  • accounts being managed by respective account owners and remediation plans are in place whenever an Insight identifies a violation

Some of the key use cases that the customer automated to support SOC 2 compliance are:

  • Exposed public AWS S3 buckets – notify the owners, through Slack, of this violation and identify actions to fix the issue through auto-correction.
  • Key Rotation
  • Bot notifications (via Slack) for development and/or production environment designated team members:
    • running out of storage
    • CloudFormation stack cleanup 
    • IAM policies around direct permissions, API credentials, MFA, password management, orphaned cloud groups, etc.
    • database backups and enable retention policy to enable backup, automate manual snapshots
    • clean up (delete) resources that are provisioned in regions that are not allowed or supported
    • if database is not encrypted, alerting is enabled and mitigation efforts focus on why it was created without encryption
    • enabled automation for deployer keys across all accounts
  • Bots in different development environments will run from  7 a.m. – 7 p.m. (not enabled 24/7 because it’s an external deployer, and keys are enabled during business hours only)
    • For production accounts, keys are deleted after deployment is complete.
    • Enabled AWS Step function where Bots will monitor any step function failures 
      • In development environments, notifications will go out to developers.
      • In production environments, notifications go to the operations team via Slack 
    • Enabled sleeper Bots for SageMaker notebooks – at the end of every day, checks all running instances that aren’t tagged and turns them off by 7 p.m. 
      • For instance, one tag profile is “how long will a developer utilize that instance for a job that might take many hours/days etc.”
      • This Bot has saved them a lot of money around unnecessary resource utilization.

SOC 2 is based on audits against the Trust Services Criteria standards for company maturity around processes and security. Our FinTech customer automated many of their security compliance checks using DivvyCloud “Bots.” Our Bots enabled the customer to remediate any violations and maintain SOC 2 compliance through DivvyCloud’s Compliance Packs.

Terms Appendix

The DivvyCloud by Rapid7 features our customer leverages extensively are: Insights, Bots, Compliance Packs, and Scorecard.

  • An Insight is a pre-determined characteristic, condition, or a behavior that is flagged for a cloud resource. Insights provide an in-depth understanding of cloud infrastructure around security and compliance.
  • Bots are programs that convert manual workflows to automated programs that allow remediation. Insights are the primary data points for enabling and configuring Bots. Bots come with a set of constructs called filters and actions, which can be applied to not only identify non-secure, non-compliant cloud resources but applies and identifies remediation plans as well.
  • Compliance Packs are a collection of related Insights that are focused on industry requirements and standards for all cloud resources. Its primary focus is around security, cost, governance, or a combination across frameworks such as: CIS, GDPR, HIPAA, SOC 2, FedRAMP, PCI DSS, NIST, CSA, and ISO.
  • Compliance Scorecard is a heat map that can assist teams of all types, including auditors, operations, security teams, managers, and executives, to identify areas with compliances issues and provide guidance for acting appropriately on the right resources and mitigate issues. 

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