DivvyCloud Privacy Statement
Effective date: January 28, 2018
What information DivvyCloud collects and why
Information from website visitors
If you’re just browsing the Websites, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. This is stuff we collect from everybody. The information we collect about all visitors to the Websites includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Information from visitors who request information
If you request information or services, we may require the submission of information at the time of request. We may require you to provide first and last name, corporate title, company name, a valid email address, phone number, or other information. You may also have the option to give us more information if you want to. The information we require or request may include “Visitor Personal Information.”
“Visitor Personal Information” is any information about one of our visitors which could, alone or together with other information, personally identify him or her. Information such as a real name, an email address, and a phone number are examples of “Visitor Personal Information.”
Visitor Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, improve, and optimize our website and service.
What information DivvyCloud does not collect
We do not intentionally collect sensitive personal information, such as social security numbers, credit card or other financial information, health information, or religious information. Although DivvyCloud does not request or intentionally collect any sensitive personal information, we realize that you might submit this kind of information to us through free form text fields. If you submit this type of information to our website, you are consenting to our storage of that information on our servers and in the servers of our marketing and email vendors, which are in the United States. If you believe that you have inadvertently submitted sensitive personal information about you to us, please contact us at firstname.lastname@example.org, so that we may delete the information.
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at email@example.com, so that we may delete the information.
How we use and share the information we collect
- improve your browsing experience by personalizing the Websites;
- perform user identification;
- enable sales, marketing, and business transactions;
- send information to you which we think may be of interest to you by post, email, or other means;
- send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you; and
- provide other companies with statistical information about our users — but this information will not be used to identify any individual user.
We may share Visitor Personal Information with trusted partners to contact you based on your request to receive such communications, so we can perform services you have requested, to help us perform statistical analysis, or to provide customer support.
We may share Visitor Personal Information with a limited number of third-party vendors who process it on our behalf to provide or improve our service. Our vendors perform services such as marketing, advertising, payment processing, customer support ticketing, network data transmission, and other similar services.
We may share Visitor Personal Information if we are involved in a merger, sale, or acquisition.
We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can’t always control what third parties show.
We do not sell, rent, or trade Visitor Personal Information with third parties for their commercial purposes.
We do share certain aggregated, non-personally identifying information with others about how our users, collectively, use DivvyCloud, or how our users respond to our other offerings, such as our conferences or events. However, we do not sell this information to advertisers or marketers.
A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting DivvyCloud; however, a cookie may store a unique identifier for each identified visitor. The cookies DivvyCloud sets are essential for the operation of the website, or are used for performance or functionality. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you may not be able to use DivvyCloud’s Websites.
Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.
Clear Gifs (Web Beacons/Web Bugs)
We may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Websites by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers’ Visitors Personal Information. If you would like to opt-out of these emails, please see “Opting Out and Unsubscribing”.
We use Google Analytics, and other similar vendors, as third party tracking services. For example, we use Google Analytics to collect information about how our Websites perform and how our users, in general, navigate through and use DivvyCloud. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.
Social Media Features
Retention of Visitor Personal Information
We retain Visitor Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services.
International Transfer of Information
We reserve the right to use or disclose your Visitor Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Opting Out and Unsubscribing
Upon request DivvyCloud will provide you with information about whether we hold any of your Visitor Personal Information. If you provide us with your Visitor Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by DivvyCloud or third parties
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to2111 Wilson Blvd suite 300, Arlington, VA 22201, USA, Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at email@example.com, or by sending us postal mail to2111 Wilson Blvd suite 300, Arlington, VA 22201, USA, Attn: Privacy.